Returns & Exchanges

Although we hope you will love every EINSTAKT piece that you get from us, don’t worry, if something isn’t quite right you have 14 days after receiving, to return or exchange the item.

The cost of return shipping is covered by the customer.
Sale Items are not eligible for a refund or exchange.
Returned items can only be compensated with a voucher for store credit or an exhcanged for a different item.
How to return or exchange 

1.  Place your garment with tags on in its original packaging with. 
​2. Ship package to the following address:

EINSTAKT
Tróndargøta 29
100 Tórshavn
Faroe Islands

3. Remember to get a receipt as proof of postage.
We will inform you as soon as we have received your shipment
and approve your return.
We will then either issue a voucher via email for the returned items total amount,
or confirm with you and send the item you would like to have in an exchange.

Please try items on with care
In case you decide to return something,
please ensure that the item remains in new condition.
This means...
- clean (no deodorant, perfume or make-up stains)
- tags on
- unworn
- unwashed
*Items returned to us in a used condition will not be refunded by voucher or exchange and may be sent back to you.